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Helpful Hints

We have listed some helpful hints so you can make sure your appliances are working efficiently.


Helpful Hint 1:

What is the best way to clean my Washing Machine / Dishwasher?

Use Scalex or Scalex Plus. Available in a single use Sachet or a 375g bottle.

The liner and moving parts of washers become coated with a calcium build up. This is normal because of the alkaline effect of detergents. The trouble is the calcium, if not treated, can become difficult to remove and may lead to other problems within the appliance.

The level of the water in an appliance is determined by a pressure switch, which operates on air pressure. If a cleaner is not used in an appliance, eventually the calcium and fats will block the air passage to the pressure switch. This can be a most upsetting event - water through the entire house or apartment.

ScalexPlus comes in a sachet that will de-scale the machine leaving behind a sparkling, hygenic interior as well as a lasting, fresh lemon fragrance. Great in dishwashers and washing machines, it will stop the calcium build up and keep the stainless steel bright and shiny.

For Dishwashers just fill the soap dispenser then sprinkle the remaining powder onto the bottom of the dishwasher liner. Turn the machine onto normal and that’s it. Repeat every month.

A sachet into your washing machine then fill with hot water allow it to wash and then pause the machine, leave it to stand with the water left in. After four hours turn the machine back on and allow it to finish the cycle. The difference is outstanding!

 Helpful Hint 2:

 There is a burning smell in my dryer.

The lint filter may need replacing.

If a few minutes after turning the dryer on, a burning smell is noticed, it is usually due to the lint filter being damaged, full, or not cleaned regularly and now the lint is touching the drying element.

It is recommended that the lint filter be replaced once a year. It is so important in stopping the lint from gathering around the dryer element. If the dryer has been left with the filter damaged or not cleaned, it is strongly recommended that you contact a repairer to come and dismantle the dryer for cleaning.

If you replace the filter and the burning smell is still there it will be in need of a service.

 Helpful Hint 3:

Why does my dryer cause moisture to run down the wall and windows?

You need to fit a venting kit.

Allowing the moisture to stay inside the laundry not only causes condensation problems, it also increases the drying time!

The best drying air is the same as outside when it is hot and dry. The dryer will make the room hot. It will also make it wet. Dryers take the air in from the room, this air passes over the element and through the clothes. The expelled air is very moist and at first cold.

By using a vent kit to take the moist air outside and leave the warmth in, the efficiency of the dryer is improved and you save money!

There are a number of types of vent kits for window and wall venting so please give us a call or drop in to find out which one will suit you best. Just make sure you know what make of dryer you have!

Helpful Hint 4:


 Why is there lint on my clothes after the wash has completed?

Check the lint filter.

Filter bags catch and hold lint. Unfortunately after a time they are not easy to clean. No matter how particular you are, the bag will not catch the lint as well as it did when the filter was new.

To test the ability of the bag to catch lint firstly we need to understand how it works. While the machine is agitating the surface water is drawn down through the centre of the agitator and passed out from the bottom. Because lint floats on the surface it is drawn down through the filter and when the filter is clean the lint is captured in the bag.

When unbroken fats and undiluted fabric softeners remain in the filter bag, the water holds in the bag allowing the lint to float, in turn less water is drawn down through the bag and so more lint stays in the wash bowl. The clothes being washed are moving around with their fabric softened and the pile is lifted. The floating lint passes through the loops of the fabric and will in most cases catch just as it should in the lint bag.

We now come back to how to test the lint bag. Hold the bag under a running tap and when new, the water will run straight through the bag. When the bag needs replacing it will hold some water and in some cases fill up. For best results the bag should be replaced regularly.

The above is for the traditional top loaders only and excludes Whirlpool, Fisher & Paykel and some other brands. These machines have a different system of collecting the lint and do not have a filter bag.

Helpful Hint 5:

 How do I increase the length of the outlet and inlet hoses on my dishwasher?

 The length of the drain or outlet hose should not exceed (4) metres. This is because if the hose is too long the pump out time will be increased, which may lead to unnecessary service calls.  Most dishwashers are able to be fitted with a drain hose extension which involves a joiner and clamp to join the extension to your existing hose.

It is strongly recommended that inlet water hoses never be joined, either purchase a longer inlet hose or call a plumber to bring the tap to the Dishwasher.

Inlet Hoses of 2.5m and 4.0m are available.

On some models the inlet hose cannot be extended due to the anti flood inlet water valve being part of the inlet hose.

The Model number is very important to know what type of inlet hose comes with the Dishwasher and to also identify which extension hose will fit your dishwasher as not all outlet hoses are the same size.


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